User Experience Design Professional

SUMMARY
15+ years experience in User Experience Design — back when the world was new. 
–– So I know what it was like when the world was new and I know what it takes to make all things new again. 


Agile, User-Centric Design, Usability, Prototyping, Documentation, A/B Testing, Personas, Journeys Mapping, Wireframes, Storyboards. –– Like Felix-The-Cat, my bag of tricks is bottomless.

B2B, B2C, Enterprise, SaaS, Desktop, Mobile, Entertainment, FinTech, Education, E-Commerce, Health/Fitness. –– I have what it takes to make what it takes.

PROFICIENCIES
Adobe CC including XD, Sketch, Axure RP, Figma, Google Analytics, Adobe Analytics, MS Office, Google Suite. Agile, Enterprise SaaS development. WCAG 2.0 Accessibility Standards. — I can leave my shoes on when counting to ten!

HIGHLIGHTS
2013 Appy Winner in Sports for NHL Game Center Desktop and Mobile App

Patent #20050171967 : (Microsoft) “Systems and Method for Exposing Tasks in a Development Environment.”

"Interactive advertising: Patterns of use and effectiveness”: Study in partnership with University of Washington

THE WORK

Sr. User Experience Designer

Blue Bite

Buffalo, NY

Feb 2023 - Aug 2023

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Blue Bite powers connecting users and their brands through technology. As a Sr. UX Designers I led efforts on improving the authoring environment for clients to build custom landing experiences for their customers.

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Led company to first user usability studies; providing education to other team members on proper usability practices and techniques.

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Drove from conception to final pixel perfect designs a key differentiating feature for users to target specific user segments with specific product messaging.

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Assisted in improving and evolving internal design component library.

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Actively provided senior leadership as well as assisting team members grow and become more successful in their careers.

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Sr. User Experience Designer

Blackbaud

Buffalo, NY

Nov 2020 - Dec 2022

 

Most senior user experience designer provided leadership, mentorship for a small team of UX professionals as well as supporting implementation of executive product roadmap.

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Provided leadership in designing user security features for end users and internal IT.

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Led initiatives in improving existing design pattern guidelines for the company design library.

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Led discovery and usability sessions with users to gather feedback for data-driven design solutions.

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Developed onboarding training module (“UX Measurements”) giving numerous presentations.

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Actively provided senior leadership as well as assisting team members grow and become more successful in their careers

Sr. User Experience Designer
Campus Labs
Buffalo, NY
Sept 2019 - Feb 2020

Senior designer leading higher education software evolution.

Led UX design efforts for Campus Labs products “Planning” and “Engage”.

Developed design standard patterns and guidelines to assist developers in rapid agile software development.

Lead group discovery and design sessions, developed prototypes via iterative design for eliciting feedback to validate and continually improve product design.

Evangelized WCAG 2.0 Accessibility amongst internal stakeholders to ensure product compliance.

Sr. User Experience Designer
Rapid7
El Segundo, CA
Aug. 2013 - Nov. 2015

Senior user experience for Nexpose, Rapid 7’s flagship IT Security suite.

Owned design efforts reimagining the initial setup and first time user experience of Nexpose.


Led a cross-functional team through iterated upon multiple design solutions; validating the needs and prioritization of critical design decisions that brought together known demands from users, key new differentiating features and do-ability according to development timeline.


Using high-fidelity prototypes final design solution was verified successfully and provided a clear roadmap for developers and marketing to realize a successful feature launch.

Sr. User Experience Designer
The Phelps Group
Santa Monica, CA
April 2013 - July 2013

First User Experience professional tasked to instill the practice of user experience into the DNA of the company — one of the premier integrated marketing and digital agencies in Los Angeles.

Worked with cross functional teams in designing end-to-end digital and marketing components for clients that are tightly consistent and integrated in messaging, tone of voice and look and feel.

Served as lead UX designer on multiple client facing projects with clients such as: Wholefoods, Public Storage, Samsung, non-profit cancer institute The City of Hope.

Sr. User Experience Designer
Rosetta Design
El Segundo, CA
June 2012 - April 2013

Senior UX Designer responsible for driving the NHL Gamcenter experience: a multi-platform deployed interactive digital visualization for hockey fans to experience a live NHL game on their desktop or mobile devices. 


Provided fully defined and detailed design specifications for stakeholders across multiple physical locations.

Sr Information Architect
Beachbody Fitness
Santa Monica, CA
Oct 2011 - April 2012

Led all design efforts delivering desktop and mobile apps to assist Beachbody coach in signing up clients and selling Beachbody products.


Designed and developed online training to assist physical trainers interested in becoming Certified Beachbody Coaches.

User Experience Architect
Comcast Interactive Technologies
Los Angeles, CA
Aug 2010 - Oct 2011

Senior UX Architect tasked with bringing multiple Comcast/NBC Universal television products to online platforms for desktop, tablet and mobile.


Designed a custom made, feature rich online video engine for searching and presenting, saving and sharing video content from the vast library of Comcast/NBC Universal studio.

Lead creation of design pattern libraries and numerous feature detailed design and functional specification documentation.


Manager User Experience
iRise, Inc
El Segundo, CA
July 2009 - July 2010

Multifaceted role of working as traditional product pesigner for flagship visualization product (iRise); customer training role to assist new iRise customers in learning and fully utilizing the capacities of iRise; on site user experience consultant working to design and improve the user experience of client initiatives.

 

Key Client Efforts:

Disney Store (Imagination Park): Led critical interactive stations for store guests including the “Center Stage” video jukebox as well as interactive kiosks for guests to engage with Disney initiatives and properties.

First American Title: Led all design efforts in improving tools for regional agents.


Product Designer
Microsoft Corp.
Redmond, WA
July 1998 - June 2009

Lead multiple feature initiates for MS Visual Studio; writing feature specification, defining product development timelines, creating prototypes for usability testing, monitoring development and quality assurance prior to shipping of feature— earning a patent.

Provided UX Leadership and vision on multiple “green field” initiatives exploring news ideas, product lines and new technologies.

Developed interactive initiatives for groundbreaking research on interactive advertising in cooperation with the University of Washington Loftus Lab.


PERSONAL
Currently residing in Buffalo, NY. Willing to relocate.

California Institute of the Arts — BFA Film/Video (1988)

Creative Writing: Author of fiction, plays, poetry and social criticism and commentary.

Stand-Up Comedy: Performing stand-up comedian with invitations to such prestigious events as the Seattle International Comedy Competition, the San Francisco International Comedy Competition, the Boston Comedy Competition, the Edinburgh Fringe Festival.

Studied theatrical Improvisation with The Bay Area Theatersports company also served as Production Manager for four years.

Actively involved with: Friends of the Night People, Citizen Action!, Western New York Peace Center.