First Time User Experience
Case Study
Introduction
Nexpose from Rapid 7 is a vulnerability scanner which supports the entire vulnerability management lifecycle, including discovery, detection, verification, risk classification, impact analysis, reporting and mitigation. It integrates with Rapid7's Metasploit for vulnerability exploitation.
The goal of designing the First Time User Experience (FTUX) was to ease the installation process while assisting both seasoned Nexpose users as well as those new to the application in on-boarding via an engaging and informative initial interface experience.
Roles performed:
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User research and requirements gathering to identify key areas requiring enhanced improvements
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User experience design
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Iterative design prototypes to drive towards optimal user experience
Early Pencil Sketches
Early pencil sketches of the First Time User Experience (FTUX).
TOP: Intro screen of Nexpose FTUX. BOTTOM: Inputs for adding the IP address's of your system.
TOP: Adding admin credentials. BOTTOM: Scanning in progress.
TOP: Nexpose scanning your site in real time. BOTTOM: Nexpose is finished scanning your assets.
TOP: Results of your systems' vulnerabilities. BOTTOM: Breakdown of vulnerabilities for user to take action on before continuing setup.
Welcome/Splash screen displayed upon launch of the Nexpose setup engine.
Information gathering experience. User inputs IP address' and credentials. User is also presented with "Getting Started" papers and a helpful video.
Setup completion screen. User is informed of the status of their systems and provides mechanisms for the user to address any vulnerabilities found.
Experience presented when user digs deeper into their systems vulnerabilities .
Final UX Design & Documentation
Final design specification document. Includes final hi-fidelity comps and detailed information on the specific UX/UI behavior of the setup experience.
Flow Model Diagram
Presents the users journey as a flow diagram. Represents the first time setup in the new "Getting Started" experience and transitioning into the Nexpose application.
